Privacy Policy
Last updated: July 23, 2026
This Privacy Policy explains how Milo AI ("Milo," "we," "us," or "our") collects, uses, and shares information about you when you use our website, products, and services (collectively, the "Services"). By using the Services, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us, information collected automatically, and information from third parties. This may include:
- Account and contact information such as your name, email address, company, and role when you request a demo, join our waitlist, or contact us.
- Content and usage data including the briefs, files, and workflow information you choose to connect to or store within the Services.
- Technical data such as IP address, device and browser type, and interactions collected automatically through cookies and similar technologies.
2. How We Use Information
We use the information we collect to:
- Provide, maintain, and improve the Services;
- Respond to your requests, including demo and early access inquiries;
- Communicate with you about products, features, and updates;
- Monitor and analyze trends, usage, and activity;
- Detect, investigate, and prevent security incidents and abuse; and
- Comply with legal obligations.
3. How We Share Information
We do not sell your personal information. We may share information with service providers who perform work on our behalf, with professional advisors, in connection with a business transaction such as a merger or acquisition, or when required by law or to protect our rights.
4. Data Retention
We retain personal information for as long as necessary to provide the Services and fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
5. Security
We implement technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
7. International Transfers
We may process and store information in countries other than the one in which you reside. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.
8. Children's Privacy
The Services are not directed to children under 16, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this page or through other appropriate means.
10. Contact Us
If you have questions about this Privacy Policy, contact us at sales@trymiloai.com.